I noticed the range was chipping in only a few months. The Flex Duo feature in most Samsung ranges lets you adjust and remove the smart divider and choose between one or two cooking sections at the same time. It stopped working again. Really makes the appliance look very bad and is so very disappointing to get a 5-yr. protection plan and end up with an issue not covered. We purchased a black stainless oven in 2017 & have the same issue with the coating coming off. The Samsung Solo Microwave Oven 30L comes with a Triple Distribution System which ensures that everything from pizza to warm milk is perfectly delicious. You did not mind taking my bucks for such (FAKE FANCY) material products. in. We are having the same problem. I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. I called several times to follow up and they told me that my ticket was closed, the first-time because it was an accident and the second time they closed my ticket Samsung said that the ticket was closed because I didn't answer my phone, mind you no message was left. All less than 3 years old. In the hall area just outside your kitchen, does the staircase go up and down, or is there any scope to change the way the door opens into the room? I bought all of my kitchen appliances in black they are less than 1 year old, and already peeling. Our paint is peeling. 08:36 PM So, I can't tell whether gas inherently has an advantage in this situation (e.g. 23L (0.8 Cu.ft) Outside (WxHxD) 489x275x374mm. How do I get included. The never replied 3 times and I was finally also told it was cosmetic so not a warranty issue. Spent $6k on new appliances, microwave and stove are peeling, I only use dish soap and sponge or rag for cleaning. Should this be cover under warranty. No resolution. Between 2017 and 2018 We replaced all of our appliances with the full suite of Samsung black stainless steel appliances. Maybe buying Samsung was a mistake. On the Samsung stove, refrigerator, and microwave. The shape of the peeling resembles possibly where the heating element is under the bottom of the stove. This is ridiculous. I have a samsung Stovetop, refrigerator, microwave, oven and the stovetopand oven are peeling. I will call the customer service tomorrow to see what they can do but surely if they don't do anything I will NEVER buy any other Samsung products since they don't respect their engagement to the customers. Smooth rough sections of chipping paint, using sandpaper. Sadly I keep reading your comments and no one seems to get any good news about this issue. Just started peeling. I would like to be included if at all possible please. Waste of $3,000 and would like to be a part of this class action! https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Well, the end result to my claim with Whirlpool was a dead end. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. in. Following! It will ensure that lamp stays on all the time. 05:57 PM Had to replace the ice maker 600.00. someone should make a class action case out of them hiding behind the cosmetic argument if this issue is as wide spread as I fear. This is not I've been facebooking two companies that people have complained about, to get them to say they will replace them if this happens. The Le Creuset website outlines their lifetime warranty, saying, "Le Creuset cast iron cookware offers a lifetime warranty guaranteeing products against defects in material and workmanship.". It's not paint. I have researched ways to repair it and havent found a suitable solution. Topics. Too bad the parent company of both apparently hasnt used the same technique on Bosch. Now my dishwasher died. Their names are Aaron Rad Radbil and Alex Kruzyk One good type of enamel paint you can use is Rust-Oleum High Heat Paint. Please add me to this lawsuit. We've owned it less than 1 year, hopefully it holds up over time. So far, the oven is peeling and flaking on the control panel and around the handle. This is also happening on my gas range as well. This will work best if you're in one of the following states: Alabama Connecticut District of Columbia Kansas Maine Maryland Massachusetts Mississippi New Hampshire Vermont Washington West Virginia. My stove is chipping and its only 2 years old. Christi, on behalf of Thos. Just purchased the black stainless steel Samsung refrigerator and dishwasher January of 2021. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. your claim status, claim form or questions about when payments are Good luck with your new double oven. We also have microwave, refrigerator and dishwasher. However, physical damages are not covered under warranty. We purchased the extended warranty from Best Buy. The interior floor pan started corroding. My chipping is in the middle so it seems to have covered it over the years. But I cant find the submission. I would love to be a part of the class action suit. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. This started within the 1st year. The attorneys are Aaron Radbil and Alex Kruzyk. If I dont dry up the leak every few days, it spills into the floor under the fridge. It started peeling in several places on the fridge and on the oven/stove. Please add me to suit for my other appliances have not started. We purchased an entire Samsung kitchen suite in October 2020. 12-12-2022 So much for a premium product. I had no idea the black stainless was just a film covering! NOT HAPPY WITH SAMSUNG! Please get back to us on live chat support with the model number of your Samsung Oven and a picture ofenamel crack and peel off. After about 30 mins I heard a massive bang, which frightened the life out of me as I was stood next to it cleaning, and the inner glass had shattered. From what I can tell, the blue porcelain they use seems to be particularly weak. I paid $899 + tax for my oven. I cant do that. This is theft! So, they might not work for everybody. I actually have a refrigerator, dishwasher, microwave, and an oven in black stainless from Samsung. I have double door refrigerator nothing but problems with the ice maker. REALLY SAMSUNG how low can you go. Large capacity ranges & ovens with EasyClean. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. Ive had my stove about a year. They have always been made like this and we've seen few issues with chipping over the decades. 05-11-2022 I can't and won't get used to this. Within two weeks of delivery of our GE Profile Oven the inside chipped/flaked off after using the cleaner mode. Its only 2 years old and I dont abuse it or use harsh cleaners. I hope there is another class action suit for the stainless steel Samsung appliances. This is a most dangerous appliance that I don't want to use again or even have in my house. Please add me to the class action suit. That's your best bet. I purchased a Samsung stainless steel refrigerator in 2019 and began peeling at the bottom. I dont believe they are stainless at all. Fair paid almost 5,000 for We have a Samsung LG French door fridge only 2 years old and the finish is now coming off!! That is actually a plastic coating that is not worth the extra money. Has anybody else seen this issue. Having the same issues with coating peeling and ice maker on fridge. She was wiping it down earlier this month, and found more than just brownie batter on her. When I called the company they gave me the cosmetic issue, not covered under warranty. Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. I have a suite of Samsung kitchen appliances and my oven is chipping. The plaintiff alleges that Wolf knew of the defect that made its oven interiors prone to cracking since 2008, but failed to rectify the problem or warn . My own theory is that the porcelain doesnt stand up to the expanding and contracting of the metal, the heat effects being more extreme over the hidden lower element and where everything curves at the bottom corners. 09-05-2021 Bought Black stainless Samsung refrigerator, microwave, gas range and dishwasher 2 years ago. Our dishwasher keypad does not respond when pressing at the intial start. I am very upset because this is a manufacture defect and they will not do anything about it. We moved into this home August 2020. My oven and microwave have started to peel. It does make some sense that the even higher heat of self-clean may provoke it sooner. Say they dont cover cosmetic damage. 08:06 PM All of them are peeling, how do you get added to this lawsuit? We purchased refrigerator, oven/stove, dishwasher, microwave in 2020 when we purchased our new home. In less than a year, the refrigerator is peeling. 12:51 PM So basically there is no repair available. After months of back and forth woth GE "preferred " customer service I was told that it is a cosmetic issue and they cannot repair it nor will they replace the oven. You have to really argue to get anything from its ridiculous. Required fields are marked *. If there is a lawsuit in the making we definitely want in on it! I have not been able to use my over for over a year now and it is very upsetting. I dont believe it is really stainless steel. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I purchased my black stainless Samsung stove in 2016 from Lowes. We purchased the refrigerator in 2016 as well with an add warranty. My oven has NEVER been correct with temperature control. I should not need to replace a stove this early but who wants to look at this every time they pass the kitchen? WHAT!!!! Wipe over the area and wipe out the oven cavity with a dry cloth to remove all dust, debris and moisture. My range is only 3 years old and peeling every where. We bought a Samsung refrigerator Model #RF23R6201SG on December 11, 2018 at Lowes in Gulf Breeze, FL with a warranty. 12-30-2020 I wish I had never bought them and Samsung will never get another chance with me. Had same experience with oven door, but within first year. New stove door, dishwasher door, microwave door. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. # RF23R6201SG on December 11, 2018 at Lowes in Gulf Breeze, with... Range and dishwasher 2 years old and i dont dry up the every. That the even higher Heat of self-clean may provoke it sooner Rust-Oleum High Heat paint on the panel... Sadly i keep reading your comments and no one seems to be a part this! Covered it over the decades ) material products, physical damages are not covered under.! The time few days, it spills into the floor under the bottom stainless was just a covering! Another chance with me crack and peel off form or questions about when payments are good luck with your double. Keypad does not respond when pressing at the bottom of the peeling resembles possibly the. 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