I had this exact issue with Sky a few years ago. Virgin isn't the only one putting up prices. 3. TV channels are often the most expensive part of any package. Finding the best Virgin Media deals for you can be tricky: the company has a huge range of different broadband, broadband and TV, phone and SIM-only offers to choose from, each complete with a list They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. Pick a day that you are feeling good and positive and make the call with patience. (opens in new window) All pay monthly customers (on phone and SIM only contracts) benefit from Virgin's data rollover benefit. Are you looking to save on Virgin Media? To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. Here's how you can reduce what you spend on your broadband. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Firstly it is important to understand whether you are paying too much to Virgin Media and you ought to do something about it. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. [deleted] 2 yr. ago. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. If you still want to leave, you will need to pay an exit/cancellation fee. the broadband has been reliable and still seems to be. The good news is, unlike other providers, Virgin Media allows . Virgin Media has one of the best parental control settings and takes really seriously the online safety of their customers. Winner: Virgin Media. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. What can Virgin customers do if their prices increase? You have different ways for you to access this. Transfer funds between accounts. Turn down the offer saying you have been offered a good deal with BT or Sky, dont tell them how much etc. This is a record-breaking increase for the provider, and is tied to the high rates of inflation the UK is experiencing at the moment. Prices going up mid-contract? Virgin Media offers free mobile data on the London Underground to all their customers. Frequently asked questions, helpful hints or want to ask us something? Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! An example of data being processed may be a unique identifier stored in a cookie. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. HERE are Virgin Media customers' top tips for haggling a better deal: One customer said in a post: "Bit of advice for anyone else annoyed with the huge Virgin price hike.. when you go through to cancellations theres an automated option to discount your bill for six months. The biggest driver of its price rises in 2023 by far is the inflation rate, though. They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! The price increase youre likely to experience if you stay out of contract with Virgin Media is extremely high. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. new customer deals page can be found here. Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. Responding to the posts, other customers shared how much they have saved too. This can be a good way of getting better value for money. Virgin Media Broadband upgrade deals. So you know you will be tied to them for at least one year and a half. Virgin Media TV is considered the UKs best non-satellite TV service. Check out our bundle options to see which one suits you best. Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. This broadband deal is ideal for busy households with five to nine devices inside. My monthly bill crept up to 41 a month and was meant to be paying about 28. To check if you can get a voucher, you can use Latest Deals. Exclusive Virgin Media deals . In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. Switching is easier and simpler than you think. It'll apply to broadband, phone and TV customers. However, you can watch Amazon Prime Video on Virgin Media TV. Are you happy to sign a new contract? Re: Getting a better deal. You can get all the same broadband packages as above by adding free phone calls on the weekends. It tells the person were negotiating with were serious because we have hard information. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. Phoned them to see if they could reduce it. You will then know the exact date when it started and when it will be finished. They often have to grapple with clunky computer systems, too. 18 reviews. The introduction of inflation-linked price changes, which comes into effect in 2024 when RPI is projected to be at around 1.5%, will give customers clarity and certainty about what to expect from their bills while fuelling the investment required both now and in future. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. . If you have a month to month based deal, you dont need to worry about this. 1 more reply. One commenter warned: "That automatic discount is a pittance. However, if your contract is ending soon, you will receive a notification from Virgin reminding you of your end date and details of new plans you could switch to for a cheaper price. Virgin Media page with all their available and active vouchers. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. In our guide on how to save money with Sky and BT. They will keep you on aincent contracts when there are better deals available unless you tell them. Written by Max Beckett, Content Editor - Broadband. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. Haggling allows you to negotiate a lower price, but . Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. Customer Reviews This means almost all customers who sign up in the future will have to abide by an annual price rise, and will no longer get a 30-day window to cancel. The worst part is that you cannot leave your contract before the expiration date. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! With this box set, you can transform your TV into a smart TV. something which can save billpayers hundreds of pounds a year too, according to Martin Lewis of Money Saving Expert, Netflix to hike prices by up to 24 per year for millions of users, Independent Press Standards Organisation (IPSO), Ignore the automated option to discount your bill for six months - speak to someone directly, Don't speak to customer service - ask to be put through to the cancellations department, as this is where the deals are offered, Search for a better deal elsewhere and switch if Virgin don't offer you a good deal, Check what you're getting - if you're paying for a service you don't use, ask to change it as it could work out cheaper. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Were committed to supporting customers in this tough climate and are freezing prices for vulnerable customers including those taking our social broadband tariffs. If you need time to think about it, arrange a convenient time for Virgin Media to call you back, Ask the call agent to email you all the information youve discussed. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. Virgin Media offers public WiFi on the London Underground so you can stay connected wherever you are. extra phone calls, extra films etc). 2. Don't just accept the automated discounts - haggle for a better deal. So it definitely pays to find a new contract as soon as your end date approaches. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. To see all content on The Sun, please use the Site Map. An annual inflation price hike isnt the only increase youll have to beware of with your broadband. We will be clearly communicating these changes directly to our customers over the coming weeks.. Usually, if they are offering something, they can offer you more. Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. View check images online. They're on the short list of networks to offer this. they also said theyve tried to call me but Ive had no missed calls or voicemails. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. All you need to do is pick a new provider and place your order. You might be charged an exit fee for leaving before the expiration of your contract. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. The consent submitted will only be used for data processing originating from this website. 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